All orders will be shipped within 1 business day. Orders placed before 12:00 CT are typically shipped same business day. We do not provide guaranteed shipping times, only an average of 3-5 business days for domestic orders and international orders vary greatly. Because of these average times, we must allow a grace period of one and a half months for international orders. If you have been waiting longer than that, send us an email. If express shipping options have been chosen, you will receive your order more quickly, but it is not guaranteed as we cannot control unforeseen delays in service from our shipping carriers.
Free Shipping Disclaimer
Orders that have qualified for free shipping will be shipped through USPS First Class Mail. Orders within the United States will come with a tracking number so you can monitor your shipment. We cannot control the transit time, but it is typically within 5 business days for most domestic orders. International orders cannot be tracked and we do not accept responsibility for any lost, stolen, or damaged items shipped this way. If you wish to be able to track your international order, please select a priority shipping method.
International Shipping Disclaimer
International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Please contact your local government for specific details. By completing your order you agree to pay all applicable fees. If you refuse or return your order, no international shipping charges or fees paid to local government will be refunded, nor will we be able to resend your parcel or provide a refund for your order.
International orders are shipped by USPS - The United States Postal Service. Delivery time varies depending on the method of shipping chosen, but Priority shipping is usually 7-14 days depending on your local government and customs office. If you don't receive your package within several weeks, check with your local post office and local customs office as they could be holding your package for payment of duties. For international orders shipped by First Class International, we cannot guarantee any shipping estimates as the delivery time varies greatly.